Swyft
For US Towing & Fleet Operators

Your 24/7 Towing Dispatch Desk

Dedicated dispatchers who answer every call — 2am cash calls, motor-club jobs, peak overflow — trained on your accounts, working in your dispatch software. Recruited, managed, and covered by us. Live in 3 weeks.

Or call us: +1 (209) 853-8776

No contracts
Live in 3 weeks
Cancel anytime
Swyft dispatcher answering a call

A real office. A real team. On shift right now.

This is our floor — the people who pick up when your phone rings.

24/7
Every call answered
40–60%
Below US salaries
3 weeks
To a live desk
Zero
Contracts required

You know these nights

Every towing company loses revenue the same three ways.

The 2am cash call rings out

A cash call at 2am is the best-margin job you’ll see all week. If nobody picks up, that customer is already calling the next tow company on Google — and they’re not calling you back.

Clubs want an ETA, not a message

An answering service takes a message. Motor clubs and rotation calls need someone who can create the job, set an ETA, and get a truck moving — or the call gets reassigned.

Dispatcher churn resets everything

Every dispatcher who quits walks out with your account knowledge, your service-area feel, and the weeks you spent training them. Then the cycle starts again.

Your options for covering the phones

There are three ways to keep the line answered. Only one of them doesn’t trade away your margin or your jobs.

In-House Dispatcher
Answering Service
Swyft Dispatch Desk
Answers as your company
Yes
Reads a script
Yes — trained on your accounts
Creates jobs in your dispatch software
Yes
No — takes a message
Yes — job created, ETA set, truck moving
Nights, weekends & holidays
Overtime and burnout
Yes
Yes — it’s what we’re built for
Recruiting, churn & sick cover
Your problem
Our problem — the seat stays filled
Cost
Full US salary + overtime
Cheap — but missed jobs aren’t
40–60% below a US salary

A dispatch desk that’s yours

Not an answering service. Not shared agents. Dispatchers who work only for your company.

Swyft dispatcher

Dedicated dispatchers

They work exclusively for your company — your accounts, your drivers, your service area, your rotation priorities. Callers hear your company, not a call center.

Not shared. Yours.
Swyft team working in customer systems

Your hours, your systems

They dispatch inside your software and your phone system — creating jobs, setting ETAs, updating drivers — on whatever schedule you need: overnight, weekends, 24/7, or overflow.

Any schedule
Swyft team training session

We recruit, train & manage

Recruitment, training, QA, supervision, and cover for sickness or turnover — all handled. You direct the work; we make sure the seat is never empty.

Fully managed

Live in three weeks

From first call to a live dispatch desk — here’s exactly how it goes.

Book a 30-minute call

Tell us your call volume, hours, and software. We’ll tell you honestly whether we’re a fit — and exactly what it would cost.

We recruit & train your team

We recruit dispatchers specifically for you and train them on your accounts, systems, and procedures over roughly three weeks.

Your desk goes live

Your dispatchers start taking calls on your schedule. We manage them day to day; you scale up or down as volume changes.

Swyft dispatch team at work

We run the entire back office for a US towing & repair company — dispatch around the clock, billing, work orders, reporting. They’re happy enough that they’ve stopped recruiting back-office staff in the US altogether.

Ask us about it on the call — we’re happy to talk specifics.

Start with dispatch. Hand off the rest.

You didn’t get into towing to spend nights on paperwork and billing. Our largest towing client started with dispatch cover — today we run their entire back office.

Never miss another job

Every call answered and every job created and moving — cash calls, motor-club jobs, and breakdown-network work, around the clock.

Get paid for every job

Club and fleet billing submitted right the first time, rejections fought, balances chased — no more finished jobs sitting unbilled.

Keep fleet accounts happy

Work orders opened, approvals chased, fleet managers kept updated — the follow-through that wins you the next contract.

Know what’s making money

Clear numbers on which accounts, trucks, and job types earn — decisions on data instead of gut feel, without hiring an analyst.

The math is simple

40–60% less

than hiring US dispatchers — without recruitment fees, overtime, or the cost of covering churn.

Month to month
Start with one dispatcher
Scale to a 24/7 desk
Cancel anytime
Run your own numbers →

Questions operators ask us

Where is the team based?

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Our dispatchers work from our office in Mohali, India — the floor you saw in the video above. They’re English-fluent and trained on US towing workflows. And here’s the part that works in your favor: your overnight is our daytime. The 3am shift that burns out a US dispatcher is a fresh, wide-awake team here.

Will they work in our dispatch software?

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Yes. Your dispatchers work inside whatever you run today — your dispatch platform, your phone system, your processes. We train them on your setup, not ours.

Can they do more than dispatch?

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Yes — and most clients get there. Dispatch is usually the front door. From there, owners hand over whatever’s keeping them at a desk instead of running the business — billing and collections, work orders, customer updates, reporting. Our largest towing client hands us their entire back office.

Can they cover just nights and weekends?

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Yes. Overnight-only, weekends, peak overflow, or a full 24/7 desk — the schedule is built around your call volume, not our shift patterns.

What happens if a dispatcher leaves or gets sick?

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That’s our problem, not yours. We handle cover, replacement recruitment, and retraining — the seat stays filled and your callers never notice.

What does it cost?

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Typically 40–60% less than a US dispatcher’s salary, billed month to month with no long-term contract. Exact pricing depends on hours and headcount — you’ll get a clear number on the call, or you can run your own numbers first.

Stop Losing Jobs to Missed Calls

Book a 30-minute call. Tell us your hours and call volume, and we’ll tell you exactly what a dedicated dispatch desk would look like — and cost.

Book a 30-Minute Call

No commitment. No sales pitch. Just a conversation about what you need.

Or call us: +1 (209) 853-8776